Shipping & Order Policy
Shipping and Order Information
Order Processing:
Regular UPS Ground, FedEx Ground or Parcel Post Shipping:
Orders placed before 10AM EST will be processed and shipped within 72 hours. This does not include holidays or weekends. Please see chart below:
Orders placed by 12pm EST Will Ship By End of Day Excluding Holidays
Monday by 10AM EST Tuesday of same week
Tuesday by 10AM EST Wednesday of same week
Wednesday by 10AM EST Thursday of same week
Thursday by 10AM EST Friday of same week
Friday by 10AM EST Monday of following week
Saturday and Sunday Monday of following week
Expedited Shipments:
Orders placed before 10AM EST and have an expedited shipping method chosen will ship by of next day. This does not include holidays or weekends. Expedited shipping methods include the following:
UPS Expedited Selections
Next Day Air Early AM
Next Day Air
Next Day Air Saver
2nd Day Air
3 Day Select
FedEx Expedited Selections
First Overnight
Priority Overnight
Standard Overnight
2Day AM
2Day
USPS Expedited Selections
Express Mail (1 to 2 days)
Priority Mail (1 to 3 days)
Orders placed by 12pm EST Will Ship By End of Day Excluding Holidays
Monday by 10AM EST Tuesday of same week
Tuesday by 10AM EST Wednesday of same week
Wednesday by 10AM EST Thursday of same week
Thursday by 10AM EST Friday of same week
Friday by 10AM EST Monday of following week
Saturday and Sunday Monday of following week
Shipping Options and Charges
The charges shown for each shipping option also include charges covering expenses we incur in processing the order, packing the items you have purchased, transportation and all related overhead of getting your order out the door.
Payment
Payment for product, taxes if applicable and any shipping fees must be received in advance prior to
shipment of product.
For More Information or if you have further questions:
If you have any questions about your order, you are asked to contact us at 1.888.391.2020. You may also e-mail us at info@moneta-cookware.com or use our Contact Us form. If it is an emergency, we urge you to phone our company with your question. All e-mail inquiry can take up to 72 hours for a response.
